About

Zendesk's cloud-based customer support platform offers a comprehensive set of tools including AI-powered chatbots, automation, and integration with over 1,000 apps. The program provides new Zendesk customers with 6 months of free access for up to 50 agents, along with online training, implementation support through the CX Academy, and a vibrant community of founders and CX leaders. After the free period, startups can choose from flexible pricing plans starting at $55/month.

Tiers

Zendesk for Startups

up to 100

Qualifying startups receive 6 months of free access to Zendesk’s suite for up to 50 agents, providing powerful customer support tools and AI-driven automation.

6 months free access to Zendesk Suite, Sell, Talk, Chat, Guide, and Explore
Access for up to 50 agents
AI-powered chatbots and workflow automation
Online training and implementation support via CX Academy
Access to a Slack community of CX leaders and peers

Eligibility

New Zendesk customers
Fewer than 50 employees
Raised up to Series A funding

Effort: Very low 1 step to apply

Submit Application. Apply using your startup email to get approved for 6 months free access to Zendesk. Apply now ↗

FAQ

What’s included in the free credits?

Qualifying startups receive monthly credits covering access for up to 50 agents across Zendesk’s products, including Support, Chat, Talk, Guide, Explore, and Sell, excluding add-ons and consulting services.

How long does the free access last?

The program offers 6 months of free access, after which startups can choose from flexible pricing plans starting at $55 per month.

What are the eligibility criteria for the program?

Startups must be new Zendesk customers, have fewer than 50 employees, and have raised funding up to Series A.

How do I activate the program?

After applying with a startup email, Zendesk will review the application and contact you via email with further instructions.