LiveAgent Startup Program
Multi-channel help desk and customer support software
Redeem on Liveagent ↗About
Comprehensive startup program offering 12 months of benefits on LiveAgent's multi-channel help desk software. Startups receive 6 months completely free access to the Large plan followed by 6 months at 50% discount, providing email, live chat, social media integration, phone support, and self-service portal capabilities with no setup fees.
Tiers
Startup Program
up to 10012-month benefit program with 6 months free followed by 6 months at 50% discount on Large plan
- 6 months completely FREE of Large plan
- Additional 6 months at 50% discount
- Multi-channel support (email, live chat, phone, social media)
- Unlimited ticket handling capacity
- No setup fees or credit card required
- New to LiveAgent (not existing customers)
- In Angel, Pre-seed, Seed, or Series A funding stages
- Innovative online startup with maximum 40 employees
- Annual Recurring Revenue (ARR) up to $1 million
- Committed to ethical and socially responsible business practices
- Verify Eligibility. Ensure you meet all qualification criteria including funding stage, team size, and revenue requirements Check Requirements ↗
- Submit Application. Complete the startup program application form with company details and documentation Apply Now ↗
- Documentation Review. LiveAgent team reviews application and verifies eligibility requirements Await Review ↗
- Access Platform. Upon approval, get immediate access to Large plan features with onboarding support Start Using ↗
FAQ
What is included in the LiveAgent Large plan for startups?
The Large plan includes unlimited ticket handling, multi-channel support (email, live chat, phone, social media), advanced automation rules, real-time chat monitoring, knowledge base tools, advanced reporting, API access, mobile apps, custom branding, and priority support.
How long does the startup program last?
The program provides 12 months of benefits: 6 months completely free access to the Large plan, followed by 6 additional months at 50% discount. After 12 months, standard pricing applies.
What are the eligibility requirements for the startup program?
Startups must be new to LiveAgent, in Angel/Pre-seed/Seed/Series A funding stages, have maximum 40 employees, generate up to $1M ARR, and demonstrate ethical business practices.
Are there any setup fees or credit card requirements?
No, there are no setup fees for qualified startups and no credit card is required to get started with the program.
Can existing LiveAgent customers apply for the startup program?
No, the startup program is exclusively for companies that are new to LiveAgent's customer base. Existing customers are not eligible.
What happens after the 12-month program period ends?
After the promotional period, startups transition to standard LiveAgent pricing. The platform is designed to grow with your company as it scales beyond the initial eligibility requirements.